sp:Grievance

https://publicschema.org/sp/Grievance

candidate

A record of a complaint, appeal, correction request, or misconduct allegation raised through a program's grievance redress mechanism. It captures formal issues about eligibility, enrollment, payments, service delivery, or program conduct.

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Supertypes

Event

Properties

Property Type Definition
Identifiers from Event concept:Identifier
Identifiers carried by this entity, such as national ID numbers, program IDs, or identifiers asserted by an identity document.
Complainant concept:Person
The person who submitted the grievance. The complainant need not be the enrolled beneficiary; community members, rejected applicants, or caretakers may also file grievances.
Grievance subject string
The identifier, URI, or local reference for the person, enrollment, payment event, or other record that the grievance concerns.
Grievance type string (sp/grievance-type)
The primary category of issue recorded for the grievance, such as an appeal, payment complaint, correction request, or misconduct allegation.
Grievance status string (sp/grievance-status) The current processing state of the grievance.
Submission date date The date on which the grievance was submitted or registered.
Resolution date date The date on which a resolution decision was issued for the grievance.

Evidence

Present in 5 of 6 mapped delivery systems.

Standard Equivalent Match
DCI Core N/A none
DCI does not define a grievance or complaint entity. Grievance handling is outside the scope of the data exchange layer.

Referenced by this concept

See full reference catalogue